top of page

MY CART

IMPORTANT CUSTOMER TERMS & AGREEMENT - PLEASE READ:
 

BEFORE PLACING AN ORDER:
All prospective customers are required to confirm date availability and receive confirmation from Los Angeles Charcuterie via email or text PRIOR to placing an online order. 

 

CANCELLATION POLICY:
You may cancel your order within 72 hours of your scheduled order delivery. You will receive a full refund minus a service charge of 3% of your order. Please understand that we shop specifically for your board and source from local vendors and farmers. All cancellations made after 72 hours of your scheduled order delivery will forfeit payment.

 

NO SUBSTITUTIONS/SPECIAL REQUESTS:
We do not offer Vegetarian, Vegan, Kosher, Dairy-Free, Gluten-Free or Nut-Free alternatives or substitutions. No exceptions.

 

FOOD ALLERGIES, ETC.:
We use only the highest quality ingredients and ensure that all food is properly refrigerated prior to delivery. However, we are not responsible for any allergic reactions or illnesses that may occur after the food has been delivered. Please review all ingredients carefully before consuming.

 

DELIVERY LOCATION:
All deliveries must be within 20 miles of the Los Angeles Charcuterie Headquarters in Glendale, CA 91207. Please verify your distance PRIOR to placing an order as we are not able at this time to deliver beyond this 20 mile radius.

 

BUSINESS DELIVERIES:
Due to our multiple location delivery schedule and our delicate product, all office building deliveries will require someone to meet us outside in a designated area with no security checkpoints and/or parking fees. We will contact you shortly before arrival.

 

ORDER PICK UP/DROP-OFF:
If you choose to pick up the board directly from us, we are not responsible for any damage that may occur after it leaves our premises. Please handle the board with care during transport. All pickups are at the customer's own risk. For delivery orders, once we have handed off the order to you or your team, we are not responsible for any damage that may occur after it leaves our possession.

 

BY COMPLETING YOUR PURCHASE, YOU ARE ACKNOWLEDGING YOUR FULL ACCEPTANCE OF THESE TERMS AS SET FORTH.
 

Please direct all inquiriesto: mail@LosAngelesCharcuterie.com

​

© 2024 Los Angeles Charcuterie: A Division of Kapow! Productions, Inc. All rights reserved.

  • Instagram

FOLLOW US ON INSTAGRAM

bottom of page